The successful candidate will be engaged to work Monday to Friday from 8.00 am to 4.00 pm across a 39-week term time.
The Lakes College is seeking a professional and customer-focused Student Services Officer to join our inclusive College Community.
As Student Services Officer you will play a critical role in supporting student engagement, wellbeing, and safety through the accurate administration of student attendance and movement records across the College.
As the primary administrator responsible for attendance management, you will oversee attendance processes from Prep to Year 12, maintain accurate student records, communicate with families regarding absences, monitor attendance trends and support compliance with regulatory and College requirements.
Operating as part of the Secondary Student Services team, you will also provide reception and administrative support to students, staff and families while contributing to a welcoming and supportive environment.
The successful candidate will be someone who thrives on organisation, enjoys working with a diverse range of stakeholders and understands the importance of accuracy, discretion and professional judgement when supporting students and families.
Candidate must address the following criteria as part of their applications.
Experience in attendance administration, reception or customer service within a school or similarly busy environment.
Strong administrative and organisational skills with exceptional attention to detail.
Confidence working with student management and database systems, preferably TASS and SEQTA.
The ability to manage competing priorities and maintain accuracy in a high-volume environment.
Excellent communication and interpersonal skills, with a professional and caring approach when dealing with students, families and staff.
Sound judgement, discretion and the ability to handle sensitive information confidentially.
A genuine commitment to student wellbeing, child safeguarding and professional service excellence.
Employment Requirements
The successful candidate will hold or be eligible to obtain:
A current PAID Blue Card (Working with Children Check)
Current First Aid and CPR certification (or willingness to obtain)
Mandatory Child Protection and Disability Standards training requirements
The Lakes College reserves the right to close this recruitment campaign early should a suitable candidate be identified prior to this close date.
Further details including a position description can be found here on the College website: https://www.thelakescollege.com.au/our-college/employment
The Lakes College affirms its unwavering commitment to creating a safe, inclusive, and nurturing environment for all. As a Uniting Church school, we uphold the inherent dignity and worth of every person and have zero tolerance for all forms of abuse. As part of that commitment, we are particularly dedicated to safeguarding the wellbeing of children and young people across all aspects of our school life, services, and community engagement. Their safety is not only paramount; it is a foundational expression of our identity and purpose.
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Student Services Officer in North Lakes employer: The Lakes College
The Lakes College is an exceptional employer that fosters a collaborative and supportive work culture, where educators are empowered to lead and innovate in their teaching practices. With a strong focus on professional development and employee growth opportunities, staff are encouraged to advance their skills while contributing to the College's vision of delivering high-quality learning outcomes. Located in a vibrant community, The Lakes College offers a rewarding environment for those passionate about making a meaningful impact in students' lives.
