At a Glance
- Tasks: Lead a vibrant team and create unforgettable experiences for guests.
- Company: Join the family-owned Jungle Adventure, where fun meets work.
- Benefits: Flexible hours, dynamic environment, and opportunities for growth.
- Other info: Work in a fast-paced setting with a supportive team culture.
- Why this job: Be the face of excitement and drive performance in a lively venue.
- Qualifications: Leadership experience and a passion for customer service.
The predicted salary is between 58500 - 71500 $ per year.
The Jungle Adventure Play – North Lakes QLD is looking for an energetic, people-focused Venue Manager to lead the team, drive venue performance and create Moments That Matter for every guest who walks through the doors. This is more than an operations role. You’ll be the face of the venue, building a strong team culture, delivering an exceptional guest experience and keeping the energy high from open to close.
WHAT YOU’LL DO
- Lead, coach and develop a high-performing venue team
- Build a positive, energetic and accountable team culture
- Take ownership of venue performance, sales and operational results
- Create an outstanding guest experience across the entire venue
- Lead from the front during busy periods, weekends and school holidays
- Recruit, onboard and develop team members
- Manage day-to-day venue operations, including opening and closing
- Maintain high standards across customer service, safety, cleanliness and presentation
- Handle guest feedback and resolve issues professionally
- Drive parties, events and other revenue opportunities
- Monitor venue targets and identify opportunities to improve performance
- Work closely with your Regional Manager and wider The Jungle Adventure team
ABOUT YOU
You’re a confident leader who loves working with people, thrives in a fast-paced environment and knows how to bring energy to a team. You’ll ideally have:
- Experience in a Venue Manager, Assistant Venue Manager or senior leadership role
- Strong people leadership and communication skills
- A genuine passion for customer service and creating memorable experiences
- Commercial awareness and a focus on achieving results
- The ability to stay calm, organised and hands-on in a busy entertainment environment
- A proactive approach and strong accountability
- The ability to coach, motivate and develop a diverse team
- Flexibility to work across a 7-day roster, including evenings, weekends and school holidays
WHY JOIN US?
At The Jungle Adventure, work is where fun lives. You’ll join a family-owned, values-driven entertainment business that is continuing to grow across Australia. We believe in accountability, collaboration, integrity and performance, and we give our leaders the opportunity to make a real impact. At North Lakes Jungle Adventure, you’ll have the opportunity to lead a team, shape the culture, drive performance and create memorable experiences for families, groups and guests every day.
LEAD THE ENERGY. BUILD THE TEAM. CREATE MOMENTS THAT MATTER.
Venue Manager in North Lakes employer: The Jungle Adventure Play
At North Lakes Jungle Adventure, we pride ourselves on being an exceptional employer where fun and teamwork thrive. As a family-owned business, we foster a vibrant work culture that values accountability and collaboration, providing our Venue Manager with the opportunity to lead a passionate team and create unforgettable experiences for our guests. With a focus on personal growth and performance, you'll find ample opportunities to develop your leadership skills in a dynamic entertainment environment.
