Operational Leader โ€“ Victoria in Melbourne

Operational Leader โ€“ Victoria in Melbourne

Melbourne Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead multidisciplinary teams in aged care and NDIS services across Victoria.
  • Company: Humanity Health Group, dedicated to high-quality allied health services.
  • Benefits: Leadership support, career development, flexible work-life balance, and employee benefits.
  • Other info: Join a diverse team committed to supporting individuals and communities.
  • Why this job: Make a real impact on allied health service delivery in your community.
  • Qualifications: Experience in aged care and leadership; allied health qualifications preferred.

The predicted salary is between 82800 - 101200 $ per year.

Allied Health | Aged Care & NDIS

Lead multidisciplinary allied health teams across Victoria. Oversee both Aged Care and NDIS services. Bring your aged care experience to a role with broad operational impact.

About Humanity Health Group

At Humanity Health Group, we help people achieve their goals through high-quality allied health services. Our national family of brands supports individuals, families and communities at every stage of life, while offering our people opportunities to develop and grow.

About the Role

Reporting to our National Operations leadership team, you will lead operational performance, support workforce development and drive sustainable growth across our Victorian aged care and NDIS services. Working closely with clinical leaders, youโ€™ll ensure services run effectively, employees feel supported and people accessing our services receive quality care. The role combines people leadership with workforce planning, financial management and continuous improvement.

This opportunity suits an experienced Operations Manager or Service Manager with demonstrated aged care experience and the ability to manage services across both aged care and the NDIS.

What Youโ€™ll Do

  • Oversee daily operations across Victorian aged care and NDIS services
  • Lead, coach and develop multidisciplinary allied health teams
  • Manage workforce planning, clinician capacity, utilisation and service demand
  • Monitor operational and financial performance, identifying opportunities for improvement
  • Support recruitment, onboarding, staff engagement and retention
  • Partner with clinical leaders to maintain service quality and effective clinical governance
  • Build strong relationships with aged care providers, participants, families, referrers and other stakeholders
  • Contribute to budgets, forecasting and sustainable service growth
  • Guide teams through change and implement practical improvements
  • Maintain compliance with applicable aged care and NDIS quality standards, organisational policies and service requirements

About You

Previous experience within aged care is essential, alongside leadership experience and a practical understanding of allied health service delivery. Experience within the NDIS is highly regarded. Weโ€™re particularly interested in applicants with a background in Occupational Therapy, Physiotherapy, Speech Pathology or Psychology. We also welcome applicants from Exercise Physiology and Behaviour Support who bring the required aged care and leadership experience.

You will bring:

  • Demonstrated experience delivering or managing allied health services within aged care
  • Experience leading and developing multidisciplinary teams
  • Strong skills in workforce planning, service delivery and operational performance
  • Commercial awareness, including experience managing budgets and financial targets
  • The ability to balance service quality, staff engagement and business performance
  • Strong communication, stakeholder management and problem-solving skills
  • A collaborative leadership style with clear expectations and accountability
  • Confidence leading teams through change and supporting business growth

Relevant allied health qualifications and professional registration or accreditation, where applicable, are highly regarded.

Why Join Humanity Health Group?

  • Make an impact: Shape allied health service delivery across aged care and the NDIS in Victoria.
  • Receive leadership support: Work alongside experienced national operational and clinical leaders.
  • Develop your career: Access leadership development, mentoring and opportunities across a national organisation.
  • Enjoy flexibility: Join a supportive workplace that values work-life balance.
  • Employee benefits: Access a range of benefits through Humanity Health Group.

Humanity Health Group welcomes applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse communities.

Operational Leader โ€“ Victoria in Melbourne employer: The Humanity Health Group

At Humanity Health Group, we pride ourselves on being an exceptional employer that prioritises the well-being and professional growth of our team members. With flexible work options, competitive salaries, and a strong commitment to ongoing training, we foster a collaborative and supportive culture where you can truly make a difference in the lives of individuals with complex needs. Join us in a rewarding role that not only enhances your career but also contributes to the betterment of the communities we serve.

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Contact Details:

The Humanity Health Group Recruitment Team

We think you need these skills to ace Operational Leader โ€“ Victoria in Melbourne

Leadership Skills
Workforce Planning
Operational Performance Management
Financial Management
Service Delivery
Stakeholder Management
Problem-Solving Skills