Job Title: ServiceNow Technical Architect
Location: New South Wales (NSW), Australia
Experience: 10+ Years
Job Type: Permanent
Job Summary
Job Summary
We are seeking an experienced ServiceNow Technical Architect to lead enterprise-level solution design, architecture, and implementation. The ideal candidate must have strong expertise across ITOM, ITAM, and HRSD, along with relevant ServiceNow certifications.
Key Responsibilities
- Design scalable, secure, and enterprise-grade ServiceNow solutions.
- Provide technical leadership and architectural guidance.
- Lead solution design and implementation across ITOM, ITAM, and HRSD.
- Oversee ServiceNow configurations, scripting, workflows, and customisations.
- Design integrations using REST/SOAP APIs and Integration Hub.
- Manage CMDB architecture, service mapping, and platform governance.
- Ensure coding standards, security, performance, and best practices.
- Collaborate with stakeholders and technical teams.
- Review technical deliverables and resolve complex platform issues.
Mandatory Skills
- 10+ years of overall IT experience with strong ServiceNow expertise.
- Proven experience as a ServiceNow Technical Architect / Solution Architect.
- Strong hands-on expertise in ITOM, ITAM, and HRSD.
- Strong knowledge of ServiceNow architecture and platform capabilities.
- Experience with JavaScript, Business Rules, Script Includes, and Client Scripts.
- Expertise in REST/SOAP integrations, Integration Hub, and Flow Designer.
- Good understanding of CMDB, workflows, automation, and platform customisation.
- Strong technical leadership and stakeholder management skills.
Preferred Certifications
- ServiceNow Certified System Administrator (CSA).
- Certified Application Developer (CAD).
- CIS certifications in ITOM, ITAM, and/or HRSD.
- CTA / CMA certifications are highly desirable.
Note: Candidates with enterprise-level ServiceNow architecture and implementation experience across ITOM, ITAM, and HRSD are preferred
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ServiceNow Technical Architect in Sydney employer: The HR Ally
As a Security Testing Lead Specialist in Sydney or Melbourne, you'll join a dynamic team that prioritises innovation and professional growth. Our collaborative work culture fosters continuous learning and mentorship, ensuring you have the resources to excel in your role while contributing to high-stakes security assessments. With a commitment to employee well-being and a focus on aligning security practices with business objectives, we offer a rewarding environment where your expertise can make a significant impact.
