At a Glance
- Tasks: Design and maintain robust contact centre solutions while leading incident and change management.
- Company: HR Ally, a forward-thinking company in Sydney focused on innovative service solutions.
- Benefits: Attractive salary, flexible work options, and opportunities for professional growth.
- Other info: Exciting career development opportunities in a collaborative environment.
- Why this job: Join a dynamic team and make a real impact on contact centre operations.
- Qualifications: Experience in service engineering and strong problem-solving skills required.
The predicted salary is between 96750 - 118250 $ per year.
The HR Ally in Sydney is seeking a Senior Service Engineer to help develop and maintain service reference architecture and standards for contact centre infrastructure.
You will design services and patterns that deliver robust, flexible solutions and manage daily operations.
You will lead incident management, problem management, change and release governance, and act as a technical escalation point for IT and contact centre teams.
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Senior Service Engineer, Contact Center Platform in Sydney employer: The HR Ally
As a Security Testing Lead Specialist in Sydney or Melbourne, you'll join a dynamic team that prioritises innovation and professional growth. Our collaborative work culture fosters continuous learning and mentorship, ensuring you have the resources to excel in your role while contributing to high-stakes security assessments. With a commitment to employee well-being and a focus on aligning security practices with business objectives, we offer a rewarding environment where your expertise can make a significant impact.
