The HR Ally is seeking a Senior Specialist β Contact Centre Platforms in Sydney to support and maintain enterprise contact centre environments. The role requires strong hands-on work with Avaya and Verint platforms, ITIL processes, and incident management.
You will handle Level 2/3 escalations and collaborate with IT and business teams. The ideal candidate has 5+ years of experience, strong troubleshooting skills, and excellent stakeholder communication.
Senior Contact Center Platforms Engineer - Avaya & Verint in Sydney employer: The HR Ally
As a Security Testing Lead Specialist in Sydney or Melbourne, you'll join a dynamic team that prioritises innovation and professional growth. Our collaborative work culture fosters continuous learning and mentorship, ensuring you have the resources to excel in your role while contributing to high-stakes security assessments. With a commitment to employee well-being and a focus on aligning security practices with business objectives, we offer a rewarding environment where your expertise can make a significant impact.