Only candidates in Australia can apply with PR or Citizenship
Location: Sydney
Employment Type: Permanent
Role Overview
We are looking for an experienced Salesforce Communications Cloud Architect with strong expertise in Salesforce CRM, Communications Cloud, Salesforce Industries (Vlocity), and Telecom. The ideal candidate will have hands‑on experience in solution design, technical architecture, implementation, and legacy CRM migration.
Key Responsibilities
- Lead the technical architecture and implementation of Salesforce Communications Cloud solutions.
- Design scalable solutions using Salesforce Industries / Vlocity for Telecom clients.
- Work across CPQ, Order Management, EPC, and CLM capabilities.
- Design and develop solutions using OmniStudio tools, including OmniScripts, DataRaptors, and Cards Framework.
- Provide technical leadership throughout the complete Salesforce implementation lifecycle.
- Design integrations and solutions using APIs, SOAP, REST, XML, and JSON.
- Support migration from legacy CRM/platforms to Salesforce Communications Cloud/Vlocity.
- Collaborate with business, functional, and technical stakeholders to translate requirements into scalable Salesforce solutions.
- Provide technical guidance to development teams and ensure adherence to Salesforce architecture and best practices.
Required Technical Skills & Experience
- Overall Salesforce CRM implementation experience.
- 5+ years of hands‑on implementation experience with Salesforce Communications Cloud.
- Strong understanding of the Telecommunications industry and related business processes.
- At least one end‑to‑end Salesforce Industries (Vlocity) implementation, preferably in Telecom.
- Strong knowledge of:
- CPQ
- Order Management
- EPC (Enterprise Product Catalog)
- CLM (Contract Lifecycle Management)
- Strong experience with OmniStudio, including:
- OmniScripts
- DataRaptors
- Cards Framework
- Strong Salesforce development knowledge across Apex, SOQL/SQL, Visualforce, JavaScript, XML, and JSON.
- Hands‑on experience with SOAP and REST APIs and Salesforce integrations.
- Experience leading or supporting legacy CRM/platform migration to Salesforce/Vlocity.
- Strong technical design, problem‑solving, communication, and stakeholder management skills.
#J-18808-Ljbffr
Salesforce Communications Cloud Architect-Sydney employer: The HR Ally
As a Security Testing Lead Specialist in Sydney or Melbourne, you'll join a dynamic team that prioritises innovation and professional growth. Our collaborative work culture fosters continuous learning and mentorship, ensuring you have the resources to excel in your role while contributing to high-stakes security assessments. With a commitment to employee well-being and a focus on aligning security practices with business objectives, we offer a rewarding environment where your expertise can make a significant impact.
