The Hospitals Contribution Fund Of Australia Limited (HCF) is seeking a Member Care Consultant to deliver exceptional service to our members over the phone. You will work in a Parramatta-based contact centre during training, then move to a hybrid schedule with a minimum two days in the office.
You will be involved in first contact resolution, addressing member needs, and promoting HCF products. The role requires resilience, empathy, and a proactive approach to KPIs.
Hybrid Health Insurance Member Care Advocate in Sydney employer: The Hospitals Contribution Fund Of Australia Limited
HCF is an exceptional employer that prioritises the wellbeing and growth of its employees while fostering a collaborative and inclusive work culture. With flexible working arrangements, generous parental leave, and a commitment to continuous learning, HCF empowers its Mobile App Engineers to thrive in their roles and contribute meaningfully to the healthcare sector. Located in Australia, HCF's purpose-driven environment ensures that every team member feels valued and supported in making healthcare more accessible and understandable for all.
Contact Details:
The Hospitals Contribution Fund Of Australia Limited Recruitment Team
