At a Glance
- Tasks: Engage with couples, conduct venue tours, and create memorable guest experiences on weekends.
- Company: The Hinterland Collection, known for its stunning wedding and tourism venues.
- Benefits: Join a team bonus pool, consistent weekend work, and opportunities for extra hours.
- Other info: No two weekends are the same; enjoy a dynamic and engaging work environment.
- Why this job: Be part of a vibrant team creating unforgettable moments in beautiful locations.
- Qualifications: Great communication skills, sales confidence, and a passion for hospitality.
The predicted salary is between 31500 - 38500 $ per year.
The Hinterland Collection is looking for a warm, confident and highly personable Weekend Wedding Sales & Guest Experience Officer to join our team across Saturdays and Sundays. This is a varied, guest-facing role combining wedding enquiries and venue tours, sales and guest experiences across our collection of beautiful Tweed Hinterland properties.
Responsibilities include:
- Respond promptly and warmly to new wedding and event enquiries
- Speak with prospective couples by phone and email to understand what they are looking for
- Book and conduct personalised wedding venue tours and inspections
- Showcase our venues, accommodation, packages and experiences
- Build genuine rapport with couples and their families
- Follow up enquiries and venue inspections to help convert opportunities into bookings
- Maintain accurate enquiry and sales information within our CRM and booking systems
- Welcome and host guests participating in experiences across The Hinterland Collection
- Host guided Kitchen Garden Tours at Potager, sharing the story of the garden, seasonal produce and its connection to the restaurant
- Assist with other tourism, food, accommodation and special experiences offered across the Collection
- Help ensure guests receive a warm, knowledgeable and memorable experience from arrival to departure
- Assist with wedding showcases, open days, special events and activations
- Work collaboratively with our wedding, restaurant, accommodation and operations teams
- Represent The Hinterland Collection with warmth, professionalism and genuine enthusiasm
About you:
- Warm, friendly and confident
- A natural relationship builder and engaging host
- A genuine team player who enjoys working collaboratively with others
- Comfortable speaking to individuals and groups
- Confident with sales and proactive follow-up
- An excellent communicator in person, over the phone and via email
- Interested in food, gardens, tourism, weddings and hospitality
- Able to learn and confidently share the stories behind our properties and experiences
- Highly organised with strong attention to detail
- Professional and well presented
- Able to work independently when required while also contributing positively to the wider team
- Confident using email, CRM and booking systems
- Reliable and consistently available on both Saturdays and Sundays
Previous experience in wedding or venue sales, tourism, tour guiding, events, hotels, restaurants, hospitality, real estate, luxury retail or another customer-focused sales environment would be highly regarded. Personality is incredibly important to us. If you’re an exceptional communicator who loves people, enjoys telling a story and can make guests feel immediately welcome, we’d love to hear from you.
What we offer:
- Opportunity to participate in a team bonus pool, rewarding strong sales performance and the overall success of the business
- Consistent Saturday and Sunday work
- A varied role combining wedding sales, venue tours and guest experiences
- Opportunity for additional hours during busy periods, showcases and special events
- The chance to work across some of the Tweed Hinterland’s most beautiful wedding, dining and accommodation properties
- A role where no two weekends are quite the same
- The opportunity to become a knowledgeable ambassador for The Hinterland Collection and the Tweed Hinterland
- The opportunity to be part of a collaborative team across a diverse and growing collection of businesses
This is a casual weekend position, with regular work on Saturdays and Sundays. Weekend availability is essential, as these are key days for wedding venue inspections and guest experiences. There may also be opportunities for additional hours during busy periods, wedding showcases, events and tourism experiences.
Casual Wedding Sales & Enquiries Officer employer: The Hinterland Collection group
The Hinterland Collection is an exceptional employer, offering a vibrant work culture where genuine connections and memorable experiences are at the heart of what we do. As a Weekend Wedding Sales & Guest Experience Officer, you'll enjoy the opportunity to engage with couples and guests in some of the Tweed Hinterland's most stunning venues, while benefiting from a collaborative team environment and potential for additional hours during peak times. With a focus on personal hospitality and employee growth, this role promises a rewarding experience for those who thrive in a dynamic, guest-facing setting.
Contact Details:
The Hinterland Collection group Recruitment Team
