The Byron Bathhouse Hotel is a bathhouse with a hotel attached. As Accommodation and Bathhouse Manager, you'll run both day to day and look after every guest who stays, bathes, attends an event or joins a retreat. You'll lead the Bathhouse team, own bookings and occupancy, and be the one accountable person for water quality, hygiene and food safety on site. It suits a hands‑on leader with spa, bathhouse, wellness or accommodation experience who genuinely loves hospitality.
Key responsibilities
Run the Bathhouse each day: opening and closing, client flow, presentation and service standards
Lead, roster and develop our employed massage therapists and front of house team within a wage budget
Own Little Hotelier, bookings and occupancy, working midweek gaps and growing direct bookings
Set and uphold massage service standards, intake and consent, and keep therapist credentials current
Oversee daily water testing, hygiene and chemical safety, and be the contact for council inspections
Act as Food Safety Supervisor for the onsite kitchens and coordinate with our contract chefs
Be Health Concierge for retreat guests and partner clinic patients during their overnight stays
Plan and run onsite events, and work front of house shifts when needed
Keep rooms ready, coordinate cleaners and pass accurate account information to the Accounts Team
About you
Experience managing a spa, bathhouse, wellness facility or accommodation (spa or bathhouse experience highly regarded)
Experience leading and rostering a team to demand within a wage budget and applying an award
Sound knowledge of massage and spa service standards, including intake, contraindications, consent and boundaries
Knowledge of, or willingness to learn, water quality, hygiene and food safety requirements, including a NSW Food Safety Supervisor certificate
Confidence with booking, property management and point-of-sale systems
Warm, discreet communication with guests in a health and wellness setting
Strong organisation, record keeping and clear handovers
Availability for weekends, a rotating roster and after-hours phone contact, with a hands‑on approach
Current First Aid and CPR (or obtained within the first month) and a satisfactory police check
You already live within commuting distance of Byron Bay
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Accommodation and Bathhouse Manager in Byron Bay employer: The Health Lodge
The Health Lodge offers a dynamic work environment where employees can thrive in the health and wellness sector. With opportunities for professional development and a focus on team leadership, staff are encouraged to grow their skills in a supportive atmosphere. The company values hands-on leadership and provides a unique blend of hospitality and healthcare services.
