Retail Customer Experience Specialist

Retail Customer Experience Specialist

Full-Time 36000 - 44000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support store operations and deliver exceptional customer service in a fast-paced environment.
  • Company: Join The Good Guys, a leading retail brand with a focus on customer experience.
  • Benefits: Enjoy hybrid work options, comprehensive training, and discounts across the JB Hi-Fi Group.
  • Other info: Great opportunity for career advancement in a supportive environment.
  • Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 36000 - 44000 $ per year.

The Good Guys is seeking a Customer Service Team Member to support store operations and drive a customer‑focused sales culture. You will help with cash handling, stock integrity and multi‑channel fulfilment while delivering compelling service and product guidance to customers in a fast‑paced environment.

This role offers hybrid working arrangements for eligible positions, access to comprehensive training, and generous employee benefits including discounts across the JB Hi‑Fi Group.

Retail Customer Experience Specialist employer: The Good Guys

At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.

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Contact Details:

The Good Guys Recruitment Team

We think you need these skills to ace Retail Customer Experience Specialist

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Attention to Detail
Customer Service Skills