The Good Guys is seeking a Returns Analyst in Melbourne to improve the Gold Service Extras program and reduce claims costs by investigating charges and driving process improvements. You will work across Finance, Customer Solutions, and Logistics to validate costs, recover incorrect charges, and support vendor communications.
Join a market-leading retailer within the JB Hi-Fi Group, with hybrid working options and a strong emphasis on training, development, and customer excellence.
Returns & Claims Analyst - Cost Optimization in Melbourne employer: The Good Guys
At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.
