Overview
At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
Responsibilities
- Deliver effective store administration in line with standard procedures, including cash handling and tendering transactions.
- Store multi-channel fulfilment and stock integrity.
- Telephone management and enquiries.
- Marketing and promotional activity.
- Contribute to financial performance through effective inventory management and management of controllable expenses.
- Manage all sales channel fulfilment in line with procedures.
- Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
- Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation.
- Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Qualifications
- Customer Focus - Does everything through eyes of the customer.
- Drives Results - Consistently achieves results, even under tough circumstances.
- Demonstrate Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you, please don't hesitate to apply.
Customer Service Team Member in Joondalup employer: The Good Guys
At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.
