The Good Guys is seeking a Customer Service Team Leader to coordinate store operations and drive profitable sales growth. Reporting to the Customer Service Manager, you will oversee admin functions, coach the team, ensure safety and compliance, and manage multi-channel fulfillment including online and click & collect.
You will lead in-store merchandising and customer experience, build strong relationships with stakeholders, and pursue ongoing development opportunities to raise service standards.
Customer Service Team Leader — Hybrid | Growth & Coaching in Gosnells employer: The Good Guys
At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.
