Customer Experience Specialist – Hybrid

Customer Experience Specialist – Hybrid

Full-Time Hybrid
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At a Glance

  • Tasks: Support customers in-store and online, handling inquiries and cash transactions.
  • Company: Join The Good Guys, a team that values customer care and teamwork.
  • Benefits: Enjoy hybrid working options and access to employee benefits.
  • Other info: Opportunities for continuous development and career growth.
  • Why this job: Be part of a sales-focused culture and contribute to service excellence.
  • Qualifications: Strong communication skills and a passion for customer service.

The Good Guys is seeking a Customer Service Team Member in Australia to support a sales-focused culture and deliver profitable growth across store operations.

You will handle cash, customer inquiries, channel fulfilment, and merchandising, while contributing to service excellence and promotional activities.

Join a team that values customer care, teamwork, and continuous development, with hybrid working options for eligible roles and access to employee benefits.

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Customer Experience Specialist – Hybrid employer: The Good Guys

At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.

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Contact Details:

The Good Guys Recruitment Team

We think you need these skills to ace Customer Experience Specialist – Hybrid

Time Management
Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Attention to Detail
Customer Service Skills