The JB Hi-Fi Group is seeking a Returns Team Member to support the Home Delivery Centre (HDC) in Queensland. You will execute timely returns of faulty, defective, and damaged bulky goods and coordinate exchanges or refunds.
Reporting to the Returns Coordinator, you will manage escalated returns, resolve credit claims with suppliers, monitor transport KPIs, and collaborate with store teams to share bulky returns knowledge.
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Bulky Goods Returns Specialist employer: The Good Guys
At The Good Guys, we pride ourselves on being an exceptional employer in Brisbane, offering a vibrant and inclusive work culture where creativity is celebrated. Our commitment to employee growth is evident through comprehensive training programs and exciting career opportunities within the JB Hi-Fi Group, alongside competitive remuneration and fantastic benefits like generous parental leave and wellbeing resources. Join us to be part of a team that not only values your contributions but also supports you in making a positive impact in the community while working towards sustainability goals.