Manager | Full Time
Support Office
4/15 Lamington St, New Farm QLD 4005, Australia
Job Summary
Burger Urge is looking for a hands‑on, people‑loving Venue Manager to lead our crew. If you’re a natural leader who thrives in the buzz of service and loves building a team that’s all about good vibes and next‑level hospitality, we want to meet you.
Key selling points
Lead a venue in a fast‑growing, creative Australian brand
Clear pathways for career growth as we keep expanding
Stable employment with a strong, established brand
Staff discounts at all Burger Urge locations
Visa candidates welcome, with sponsorship potential after probation
About Burger Urge
For over 18 years, Burger Urge has been serving premium burgers made with quality local ingredients and recipes that are equal parts classic and cutting‑edge. We’re more than a burger chain. Our vision is to blend food, art, music, fashion and culture into one lifestyle brand, and we care about our people, animals, planet and the experiences we create.
The Role
As Venue Manager, you’ll be the heartbeat of our venue. You’ll lead from the front, keep service running smoothly and build a crew that delivers an exceptional guest experience every shift.
What you’ll do
Run the day‑to‑day operations, including rosters, stock and service
Build, train and inspire your crew to be rockstars at every shift
Keep the venue looking sharp and operating smoothly
Create an outstanding guest experience every time
Drive sales and meet targets with smart, creative strategies
Bring positivity, energy, and problem‑solving to every day
Take part in ongoing training and development
Why join Burger Urge?
Staff discounts on food and merchandise at all Burger Urge locations
Clear career growth and promotion pathways
Job security with a strong, growing brand
A creative, supportive, and inclusive hospitality team
Visa sponsorship potential after probation
What We’re Looking For
3+ years’ experience in hospitality or restaurant management
A natural leader who motivates and inspires their crew
Excellent communication and people skills
Energy, hustle, and a hands‑on, “let’s do this” attitude
Strong organisational skills and the ability to handle the heat, literally and figuratively
Availability
We’re seeking a manager who can work:
Day and evening shifts, including peak service periods
Weekends and public holidays as required
Flexible hours to suit the needs of the venue
Mandatory Requirements
Valid Australian working rights, or eligibility for visa sponsorship after probation
Ability to provide proof of identity and work eligibility documentation
Food Safety Certificate (or willingness to obtain)
Screening Questions
- Do you have customer service experience?
- How many years experience do you have?
- Do you have a Responsible Service of Alcohol (RSA)?
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