At a Glance
- Tasks: Lead the guest experience from arrival to departure, ensuring top-notch service.
- Company: Gibraltar Bowral Hotel, a welcoming and vibrant place to work.
- Benefits: Competitive pay, team development, and a supportive work environment.
- Other info: Join a dynamic team in a beautiful location with growth opportunities.
- Why this job: Make a real difference in guests' experiences and lead a passionate team.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
The Gibraltar Bowral Hotel in Bowral, NSW, is hiring a Front Office & Guest Experience Manager to lead the guest journey from arrival to departure.
You will manage the Front Office, Reception and guest services, ensuring a warm, engaging atmosphere for all guests.
You will champion guest satisfaction, coach and develop a high-performing team, and collaborate with Housekeeping, F&B and Maintenance to deliver seamless service.
A people-first mindset and ownership are essential.
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Guest Experience Leader in Bowral employer: The Gibraltar Bowral
The Gibraltar Bowral Hotel is an exceptional employer, offering a vibrant work culture where personality and attitude are celebrated. Located in the picturesque Southern Highlands, employees enjoy a supportive team environment, flexible rosters, and ample opportunities for professional growth in the hospitality industry, making it a rewarding place to build a career while creating memorable experiences for guests.
