Domestic and Family Violence Case Management Worker
Domestic and Family Violence Case Management Worker
Full time - Fixed term contract until June 30 2028, In line with Government Funding.
Bayside and Georges River office locations
THE ORGANISATION:
The Family Co. is a not-for-profit organisation which aims to support and strengthen the capacity of families within our community by providing programs and services designed to contribute to the promotion and maintenance of safety and well-being amongst all family members.
THE PROGRAM:
The Family Co. provides auspice for Southern Sydney Women's Domestic Violence Court Advocacy Service, providing services the Sutherland Shire and St. George regions in Sydney. The program provides information, advocacy and referrals for women and families attending Sutherland Court for Apprehended Domestic Violence Orders.
THE POSITION:
The Domestic and Family ViolenceCase Management worker supports women who have experienced violence, developing person-centred case plans with each client that identifies their key safety issues, needs and goals, and options for addressing these. It also involves engaging with clients regarding their experience of violence to empower them to make safer choices for themselves and their children. Case management is undertaken within a trauma-informed, strengths-based framework that aims to respect and support clients’ autonomy.
The Domestic and Family Violence Caseworker is required to maintain accurate client records and work within The Family Co’s Policy and Procedures. The Domestic Violence Caseworker is also required to contribute to the ongoing evidence-based program enhancement.
RESPONSIBILITIES OF THIS ROLE
Case Management Worker duties and responsibilities include, but are not limited to, the following:
Case management of WDVCAS clients, including development, implementation, assessment and review of case plans with clients
Intake meetings with the Manager who is responsible for referral of WDVCAS clients into case management
Risk assessment, using the DVSAT, and safety planning with clients
Provision of relevant information to clients and making warm referrals on their behalf to a range of service providers to assist with their ongoing needs
Liaison with other members of the team in relation to Safety Action Meetings and plans
Develop and maintain strong working relationships with key WDVCAS partners, including the NSW Police Force, Local Courts, legal representatives and referral agencies, in order to facilitate client access to those agencies and services
Compliance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAP Case Management Policy and all other designated WDVCAS documents
SELECTION CRITERIA
Relevant qualifications and/or experience in community services or social work
Demonstrated experience in case management
Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
Ability to work independently and as part of a multifunctional team
Understanding of domestic and family violence, its complexities and consequences
Understanding of intersectionality between social issues and domestic and family violence, in particular the barriers that women may face when leaving violence
Knowledge of the criminal justice response to domestic and family violence including Apprehended Domestic Violence Orders
Ability to deliver services in accordance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAS Case Management Policy and other operational documents
Ability to work with local communities and services to promote awareness of domestic and family violence and WDVCAS services
Excellent communication skills, particularly in negotiation, advocacy and conflict resolution
Knowledge of and an ability to work effectively with interpreter services
Ability to meet with clients away from the WDVCAS office in accordance with safety assessments and processes
Excellent organisational and administrative skills
Current Working with Children Check, NSW Police criminal record check and Covid 19 Vaccinations.
Drivers license
The successful applicant will benefit from working for a supportive organisation. Remuneration will be SCHADS award level 5.1, with excellent ongoing professional development opportunities and availability of salary sacrifice options.
The Family Co. considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act.
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Domestic and Family Violence Case Management Worker in Sydney employer: The Family Co.
The Family Co is an exceptional employer, offering a unique opportunity for the Finance Manager to build a finance function from the ground up while working closely with the CEO. Located in Jannali, NSW, we foster a supportive work culture that prioritises employee growth and community impact, providing meaningful work that directly benefits families across Southern Sydney. With competitive remuneration and a commitment to professional development, we empower our team to thrive in a collaborative environment dedicated to making a difference.
