At a Glance
- Tasks: Welcome patients, manage bookings, and support our clinical team in a vibrant practice.
- Company: Join The Eye Health Centre, a leading ophthalmology practice in Brisbane.
- Benefits: Enjoy competitive pay, flexible work options, and ongoing training opportunities.
- Other info: Be part of a supportive team dedicated to excellence in eye health.
- Why this job: Make a real difference in patient care while growing your career in healthcare.
- Qualifications: Experience in medical reception, strong communication skills, and a passion for patient care.
The predicted salary is between 49500 - 60500 $ per year.
The Eye Health Centre is seeking an experienced and organised Specialist Medical Receptionist/Admin to join our friendly team in Brisbane, QLD. This full-time position is an exciting opportunity to play a vital role in supporting the smooth operation of our ophthalmology practice assisting between our Wickham Terrace, Spring Hill office and our Aspley practice.
What you'll be doing:
- Greeting patients and visitors in a warm and professional manner
- Managing patient bookings, scheduling appointments and maintaining the appointment calendar
- Handling patient enquiries, both in person and via phone, email, and other communication channels
- Assisting with patient registration and file management
- Performing a variety of administrative duties to support the clinical team
- Ensuring the reception area is well-presented and welcoming at all times
- Promoting a positive patient experience and contributing to the overall success of the practice
What we're looking for:
- Several years of experience in a similar medical receptionist or administrative role, ideally within an ophthalmology or other healthcare setting
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, clinicians and colleagues
- Strong organisational skills and attention to detail, with the ability to prioritise tasks and work efficiently under pressure
- Proficiency in using medical practice management software and standard office applications
- A friendly, empathetic and customer-service oriented approach
- A passion for healthcare and a commitment to providing the highest standard of patient care
- Ability to work between sites when required
What we offer:
At The Eye Health Centre, we are dedicated to supporting the professional development and well-being of our employees. You'll enjoy competitive remuneration, opportunities for career progression and a range of benefits including ongoing training, flexible work arrangements and a collaborative, inclusive work environment.
About us:
The Eye Health Centre is a leading ophthalmology multi-site practice, currently 4 sites positioned in and around Brisbane, providing comprehensive eye care services to our patients. With a team of highly skilled and experienced eye specialists, we are committed to delivering the highest standards of patient-centred care. As an employer of choice in the healthcare industry, we value our employees and strive to create a positive, supportive and rewarding work culture. If you're passionate about healthcare and eager to join a dynamic, patient-focused team, we'd love to hear from you.
Specialist Medical Receptionist/Admin in Brisbane employer: The Eye Health Centre
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