Assistant Manager — The Cupping Room, Canberra
The Cupping Room is looking for an Assistant Manager to help lead our daily operations and join an experienced, passionate leadership team.
We're a day/brunch café representing the ONA Coffee brand, and we're after someone who thrives in a fast-paced environment, genuinely cares about customer service, and brings the right energy to the floor every day.
What you'll do:
- Support the Venue Manager in running day-to-day operations
- lead and motivate the floor team during service
- help maintain our standards for coffee, food, and hospitality
- step up to make decisions when things get busy.
What we're looking for:
- Previous experience in a supervisory or assistant management role in hospitality or café settings
- a genuine passion for coffee and customer experience
- strong leadership skills with the ability to stay calm and lead by example under pressure
- someone who brings great energy and works well as part of a team.
Why join us:
- Be part of an experienced and supportive leadership team
- work with a well-known and respected specialty coffee brand
- and enjoy real opportunities for growth within ONA Retail Group.
