At a Glance
- Tasks: Be the welcoming face and calm voice in a busy GP clinic.
- Company: Join The Crane General Practice, known for exceptional patient care.
- Benefits: Enjoy structured workflows, ongoing learning, and a supportive team.
- Other info: Work in a beautiful heritage clinic with modern technology.
- Why this job: Make a real difference in patient experiences while growing your skills.
- Qualifications: Must have 12 months' experience as a GP Receptionist.
The predicted salary is between 47250 - 57750 $ per year.
Love structure, thrive in a fast-paced clinic, and genuinely care about people? Come work somewhere you’ll feel proud to be. Our Google reviews speak for themselves. At The Crane General Practice, we believe exceptional patient care begins long before a patient sees their doctor. Our reception team is the calm voice on the phone, the welcoming face at the front desk and an essential part of every patient's experience.
We are a modern, privately billing general practice with strong community roots and a culture built on our values of Care, Consistency and Community. Our beautiful heritage clinic combines modern technology with continuity of care, creating a workplace where both patients and staff feel welcome. If you're looking for more than just another reception job, we'd love to meet you.
Why Receptionists Stay
- Clear systems with structured daily checklists and a comprehensive workflow library
- Ongoing learning, mentoring and opportunities to grow through regular education and team development
- AI-supported workflows that reduce repetitive administration
- A supportive, collaborative team that enjoys helping one another
- Recognition for loyalty, initiative and teamwork
- Patients who notice, appreciate and regularly acknowledge our reception team through Google reviews
About You
You are someone who:
- Communicates warmly and professionally
- Remains calm under pressure
- Thinks ahead and solves problems proactively
- Loves being organised and working efficiently
- Enjoys working as part of a close-knit team
- Takes pride in accuracy and doing things well
To be considered for this role, you will have:
- At least 12 months' experience as a GP Receptionist
- Experience using Best Practice software
- Experience with Automed Systems and Tyro / EFTPOS
- Sound knowledge of Medicare billing
- Confidence with appointment triage and managing a busy front desk
- A strong understanding of medical confidentiality and patient privacy
- The ability to provide exceptional service while juggling competing priorities
Please note: This role is for experienced GP Receptionists only. Applicants without previous General Practice reception experience will not be considered.
Experienced GP Receptionist employer: The Crane General Practice
At The Crane General Practice in Clifton Hill, we pride ourselves on fostering a supportive and collaborative work environment where our reception team plays a vital role in delivering exceptional patient care. With structured workflows, ongoing learning opportunities, and a strong sense of community, our clinic not only values your contributions but also encourages your professional growth. Join us and be part of a team that is consistently recognised for its dedication and excellence in service.
Contact Details:
The Crane General Practice Recruitment Team
