At a Glance
- Tasks: Lead the online and customer service teams while managing inventory and financial activities.
- Company: Join Coles Supermarkets, a leader in retail with a focus on future leaders.
- Benefits: Enjoy discounts, recognition rewards, career development, and share ownership opportunities.
- Other info: Great opportunities for learning and career growth await you!
- Why this job: Make a real impact on customer experience and team culture in a dynamic environment.
- Qualifications: Proactive leadership skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
In a company as invested in its future leaders as we are, there’s always support for you to learn, grow and move. A role in Leadership gives you the opportunity to build on what you know, develop skills in new areas and explore other ways you can make a difference to the customers and communities you serve. If you’re ready to take the next step in your career here, now’s the time!
About the Role
Reporting to the Store Manager, you’ll be responsible for the day-to-day management of our online team, customer service team, inventory, and office in charge activities. You’ll be at the forefront of delivering exceptional customer service and profitability of your store and a highly experienced retail professional, accountable for your store’s inventory processes and financial management activities.
About you and your skills
- To be proactive in driving continuous improvement of process and procedures
- Able to influence and maintain effective working relationships with internal and external stakeholders
- To be customer obsessed and continually seek to better understand our diverse customers
- To promote a one team culture which celebrates success and puts our team members health, safety, and wellbeing first
What’s in it for you?
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Operations Trading Manager in Brisbane employer: The Coles Group
Coles Supermarkets is an exceptional employer that prioritises the well-being and development of its team members in Hilton, WA. With a strong focus on creating a supportive work culture, employees benefit from competitive discounts, recognition programs, and structured learning pathways that foster growth and career advancement. Join us to be part of a diverse and inclusive team dedicated to making a positive impact in the community while enjoying a rewarding and fulfilling work experience.
