At a Glance
- Tasks: Lead a busy café, ensuring smooth operations and exceptional customer service.
- Company: Join The Coffee Club, a well-established café in Bunbury.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Be at the forefront of hospitality, making a real impact on customer experiences.
- Qualifications: Experience in restaurant management and a passion for leading teams.
The predicted salary is between 80000 - 100000 $ per year.
We are a busy and well-established Franchised Cafe (The Coffee Club) located in the heart of Bunbury, Western Australia, and we are currently seeking an experienced, motivated, and reliable Cafe Manager to lead our front‑of‑house operations. This role is ideal for someone who thrives in a fast‑paced hospitality environment and has a strong understanding of restaurant management, customer service excellence, and team leadership.
Position Overview
The Restaurant Manager will be responsible for overseeing the overall management and day‑to‑day operations of the restaurant, ensuring smooth service delivery, high customer satisfaction, and compliance with health and safety standards.
Key Responsibilities
- Manage the day‑to‑day operations of the restaurant to ensure smooth and efficient service
- Lead, train, and supervise the front‑of‑house team to maintain a professional and productive work environment
- Deliver outstanding customer service and address customer concerns in a professional manner
- Manage opening and closing procedures, including cash handling and operational reporting
- Prepare staff rosters and manage staffing levels to ensure adequate service coverage
- Coordinate with kitchen and service staff to ensure efficient service flow
- Control stock levels for beverages and front‑of‑house supplies and coordinate ordering with suppliers
- Monitor sales performance and assist in implementing strategies to improve profitability and operational efficiency
- Work closely with the General Manager to ensure service standards and operational objectives are achieved
- Maintain compliance with workplace health and safety (WHS), licensing requirements, and company policies
- Maintain operational records, reports, and documentation
- Handle operational issues and resolve problems promptly during service
Qualifications and Experience
- Certificate IV, Diploma, or higher qualification in Hospitality Management, Business, or a related field (preferred)
- At least one or two years of relevant work experience in a restaurant management or supervisory role
Key Skills and Personal Qualities
- Strong ability to lead and support a hospitality team
- Excellent interpersonal and communication skills
- Ability to remain calm and organised in a fast‑paced environment
- High attention to detail and strong time management abilities
- Customer‑focused mindset with a commitment to service excellence
- Positive, proactive, and solution‑oriented attitude
Cafe Manager in Bunbury employer: The Coffee Club Eaton
Join The Coffee Club in Bunbury, where we pride ourselves on fostering a vibrant and supportive work culture that values teamwork and customer service excellence. As a Cafe Manager, you'll enjoy competitive remuneration, opportunities for professional growth, and the chance to lead a passionate team in a bustling environment, all while being part of a well-established franchise that prioritises employee satisfaction and development.
