At a Glance
- Tasks: Support lifelong learning and community connection through friendly library services.
- Company: Join the vibrant City of Cockburn team making a real impact.
- Benefits: Enjoy flexible work options, super up to 16%, and free gym membership.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Make a difference in your community while developing your skills.
- Qualifications: Customer service experience and a passion for community engagement.
The predicted salary is between 79985 - 85456 $ per year.
Make a difference by supporting lifelong learning and community connection.
Flexible work options, super up to 16% + employee perks. Free Cockburn ARC gym membership and wellness programs.
About Us
The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We're a place of experiences, just 20 minutes' from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities. At the City of Cockburn, we're more than just a local government – we're a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.
About the Role
We have a fantastic opportunity for a customer-focused Library Officer to join our Success Library team and help deliver a welcoming, inclusive and community-focused library service. Reporting to the Branch Coordinator, you'll provide friendly and efficient customer service, assist customers to access library resources and technology, and support the delivery of library programs for children and adults. You'll also contribute to day-to-day library operations, including circulation desk services, collection maintenance, administrative tasks and promoting digital literacy within the community. This is an opportunity to help create a positive library experience for people of all ages and backgrounds while supporting lifelong learning, creativity and community connection.
About you
We're seeking a motivated and adaptable individual with a genuine passion for customer service, community engagement and learning. You'll be confident communicating with people from diverse backgrounds, comfortable using digital technologies and able to work collaboratively in a busy public-facing environment.
- Excellent communication skills and a friendly, inclusive approach to customer service.
- Confidence using computers, Microsoft Office and digital technologies, with a willingness to help others develop their digital skills.
- Strong problem-solving abilities and the ability to work collaboratively in a team.
- Experience in customer service or a community-focused environment.
- Completion of Year 12, or a Certificate III or IV in Library and Information Services, or equivalent.
Salary and Benefits
Salary range from Level 3 Step 1 – Step 4 ($79,984.88 - $85,456.04) of the City of Cockburn Industrial Agreement 2025, based on qualifications and experience.
Need more information? We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Michelle Bellberry, Success Branch Coordinator on (08) 9411 3840.
To be eligible for this role you must be legally permitted to work in Australia on a full-time permanent basis. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.
Closing Date: Tuesday 24 November 2026 at 5pm. The City of Cockburn reserves the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.
We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.
The City of Cockburn acknowledges the Nyungar people of Beeliar Boodjar. Long ago, now and in the future they care for Country. We acknowledge a continuing connection to Land, Waters and Culture and pay our respects to Elders, past and present.
Library Officer in City of Cockburn employer: The City of Cockburn
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