We are seeking a dedicated IT Technical Specialist to join our team in Hawthorn East, Victoria. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing technical support to our staff. The ideal candidate will possess a strong understanding of IT infrastructure and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our organisation.
Responsibilities:
- Provide technical support and troubleshooting for hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and workstations.
- Assist in the implementation of new technologies and upgrades.
- Monitor system performance and ensure security protocols are followed.
- Collaborate with team members to develop and improve IT processes.
- Document technical procedures and user guides for staff.
- Train staff on new systems and software applications.
Qualifications:
- Associate degree in Information Technology or a related field.
- Proven experience in a technical support role or similar position.
- Strong knowledge of IT systems, networks, and security.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate technical information clearly to non-technical users.
- Familiarity with various operating systems and software applications.
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IT Technical Specialist in Melbourne employer: The Cairnmillar Institute
Cairnmillar Institute is an exceptional employer, offering a supportive and collaborative work environment in Hawthorn East, where you can lead innovative educational initiatives that make a real difference in mental health and community services. With flexible hybrid working options, a strong commitment to professional development, and a values-driven culture prioritising inclusion and psychological safety, this role provides a unique opportunity to shape the future of vocational education and digital services while contributing to meaningful societal impact.
