Automotive Customer Liaison & Service Advisor in Brisbane

Automotive Customer Liaison & Service Advisor in Brisbane

Brisbane Full-Time 56250 - 68750 $ / year (est.) On-site
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At a Glance

  • Tasks: Be the go-to person for customers, guiding them through the vehicle repair process.
  • Company: Join The Bump Shop, a dynamic team focused on customer satisfaction.
  • Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
  • Other info: Great opportunity for career growth in the automotive industry.
  • Why this job: Make a real difference by helping customers feel valued and informed.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 56250 - 68750 $ per year.

The Bump Shop is seeking a Customer Service Advisor to act as the vital link between customers and our staff.

You will help ensure customer satisfaction by managing relationships, resolving complaints, and guiding communications through the vehicle repair process.

You will act as the primary contact for customers with vehicles in repair, provide updates, and coordinate between customers, staff, and management to confirm repair timelines.

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Automotive Customer Liaison & Service Advisor in Brisbane employer: The Bump Shop

At The Bump Shop, we pride ourselves on fostering a supportive and dynamic work environment where our employees are valued as key contributors to our success. As an Automotive Customer Liaison & Service Advisor, you will enjoy comprehensive training and development opportunities, ensuring your growth within the company while working in a collaborative atmosphere that prioritises customer satisfaction and teamwork. Located in a vibrant community, we offer competitive benefits and a culture that celebrates innovation and excellence in service.

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Contact Details:

The Bump Shop Recruitment Team

We think you need these skills to ace Automotive Customer Liaison & Service Advisor in Brisbane

Customer Service Skills
Relationship Management
Complaint Resolution
Communication Skills
Coordination Skills
Time Management
Problem-Solving Skills