Shore Excursion Guides in Port Arthur

2026–27 Tasmanian Cruise Season Opportunities

Guides Australia expects to recruit additional casual and seasonal tourism personnel throughout Tasmania for the 2026–27 cruise season and beyond.

The number and frequency of assignments will vary depending on cruise schedules, tour sales and operational requirements.

Our Shore Excursion Guides accompany cruise guests on half-day and full-day sightseeing experiences.

Responsibilities may include

• Welcoming guests and establishing rapport with the group
• Providing interesting, accurate and entertaining commentary
• Sharing Tasmania's history, culture, environment and local stories
• Working with coach drivers, attractions and tourism suppliers
• Managing tour timings and ensuring itineraries operate smoothly
• Assisting guests throughout their experience
• Communicating operational issues to the appropriate cruise operations team
• Representing Guides Australia, our cruise partners and Tasmania professionally
• Multilingual Guides

We are always interested in hearing from people who can confidently communicate or guide in languages other than English.

Language requirements vary according to visiting cruise ships and groups but may include German, French, Italian and Spanish and other languages.

Tasmanian Locations

Opportunities may arise across Tasmania depending on cruise schedules and operational requirements, including major and regional cruise destinations such as Hobart, Port Arthur and/or Burnie.

Who Are We Looking For?

Some of our tourism professionals have extensive guiding experience, while others have come from teaching, hospitality, travel, customer service, management, performance, community organisations or completely different careers.

What matters most is the person.

We particularly look for people who are

• Friendly, warm and genuinely interested in people
• Confident speaking to groups
• Passionate about Tasmania and sharing local knowledge
• Great storytellers and communicators
• Reliable and punctual
• Professional and well presented
• Flexible and able to adapt when circumstances change
• Calm under pressure
• Comfortable working independently while being part of a wider team
• Organised and able to manage schedules and timings
• Curious and willing to continually learn
• Comfortable working with visitors from different countries and cultures
• Safety conscious and attentive to guest wellbeing

Previous guiding or tourism experience is highly regarded, but it is not necessarily essential.

If you have the right personality, communication skills, local knowledge and willingness to learn, we would love to hear from you.

Our Recruitment Process

We take recruitment seriously because our guides and tourism personnel represent not only our organisation and clients, but also the destinations and communities our guests have travelled to experience.

Our recruitment process may include

• Initial questionnaire We learn more about your background, experience, interests, destination knowledge, languages and availability.
• Initial assessment Our Guide Management team reviews applications against current and anticipated opportunities.
• Interview Suitable applicants may be invited to an online or in-person interview.

We are interested in your personality, communication style and suitability for guiding as much as your previous employment history.

• Reference checks Referees may be contacted as part of the recruitment process.
• Onboarding and compliance Successful applicants complete the required employment documentation and relevant compliance requirements.
• Training and familiarisation Depending on your experience and proposed assignments, this may include operational briefings, tour materials, destination training, familiarisation or opportunities to observe experienced team members.
• Allocation Once ready, team members are considered for suitable assignments based on their location, experience, skills, availability and the requirements of each tour.

Recruitment and onboarding are expected to continue throughout the 2026–27 cruise season, with opportunities varying according to cruise schedules and operational requirements.

Training and Development

We believe that great guides never stop learning.

New team members receive the operational information, tour material and support they need to understand cruise tourism and the experiences they may be delivering.

• Depending on the role and experience, training and development may include:
• Operational briefings
• Tour and destination information
• Familiarisation visits
• Destination updates
• Training sessions
• Opportunities to work alongside experienced guides

We are interested not only in experienced guides, but also in people with the right personality, potential and enthusiasm to develop their skills.

Our aim is not simply to tell visitors where they are.

We want our guides to help guests understand what makes Tasmania special and leave them with stories and memories they will continue talking about long after their ship has sailed.

Application Closing Date

• 31/12/2026
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