Medical Administration Assistant

Medical Administration Assistant

Full-Time On-site
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The Blood Unit is seeking a friendly, organised and reliable Medical Administrator to join our close-knit and supportive team. This is a full-time position ideal for someone who thrives in a patient-focused environment and enjoys variety in their day.

About the Role

As the first point of contact for our patients, you will play a key role in creating a welcoming and professional experience. This is a dynamic position where no two days are the same—you'll be supporting both patients and clinicians while ensuring the smooth day-to-day running of the practice.

Key Responsibilities

  • Warmly greeting patients and managing appointments and enquiries
  • Maintaining accurate patient records and billing information
  • Preparing correspondence and providing administrative support to clinicians
  • Liaising with pathology providers and referring doctors
  • Contributing to an organised, efficient, and well-run practice

About You

You are personable, proactive, and take pride in delivering excellent patient care. You communicate clearly, have strong attention to detail, and enjoy working as part of a collaborative team in a fast-paced environment.

What We're Looking For

  • Previous experience in medical or healthcare administration (minimum 1–2 years)
  • Confidence using medical software and Microsoft Office & the ability to learn new systems quickly
  • Strong organisational skills and ability to multitask
  • A compassionate, patient-centered approach
  • Australian work rights

Why You'll Love Working With Us

At The Blood Unit, we offer more than just a job—we provide a supportive, respectful environment where your contribution is truly valued. You'll be part of a team that genuinely cares about both our patients and each other. We're conveniently located close to public transport and shops, and offer a comfortable staff room along with a positive, collaborative team culture.

If this sounds like you, we'd love to hear from you.

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Contact Details:

The Blood Unit Recruitment Team