The Big Group in Melbourne is seeking a Front of House Manager to lead the Guild Cafe and the upcoming Biblio Cafe at State Library Victoria. This Monday–Friday role sets the floor tone, develops the team, and drives service excellence across venues.
You will own reservations, rostering, and customer experience while maintaining SOPs, food safety, and sustainability standards to ensure memorable guest experiences at our venues.
Front of House Lead: Café Ops & Guest Experience in Melbourne employer: The Big Group
At The Big Group, we pride ourselves on being an exceptional employer that fosters a vibrant and dynamic work culture right on the stunning Sydney Harbour. Our commitment to employee growth is evident through our hands-on leadership approach, where you will have the opportunity to develop your skills while leading a passionate team dedicated to delivering outstanding hospitality. With a focus on fun and collaboration, we create an environment where every team member feels valued and empowered to make a meaningful impact in one of Sydney's most iconic venues.
