At a Glance
- Tasks: Manage daily admin tasks and coordinate job bookings for a dynamic team.
- Company: Join The Better Choice Company, a leader in electrical and property services.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Experience in construction or trades administration is a plus!
- Why this job: Be the backbone of our operations and make a real difference every day.
- Qualifications: Strong organisational skills and confidence in communication are key.
The predicted salary is between 47250 - 57750 $ per year.
An organised, reliable and proactive Administration Coordinator to manage the day-to-day administration of The Better Choice Company, including Better Choice Electrical and Better Choice Property Services.
Key responsibilities
- Answer incoming calls, emails and customer enquiries
- Make outbound calls and follow up new leads, customers and outstanding quotes
- Coordinate job bookings, site inspections and technician schedules
- Manage and update jobs through ServiceM8
- Follow up technicians and subcontractors to ensure jobs are progressing and completed on schedule
- Monitor staff clock-in and clock-out times, ensuring all team members accurately record their working hours against the correct jobs
- Follow up missing timesheets, incomplete job records and staff who have not logged off
- Monitor job costing, including labour hours, materials and subcontractor expenses, to ensure costs are correctly recorded against each job
- Identify missing job costs or discrepancies and raise them with management
- Assist with preparing, sending and following up quotes and tenders
About you
- Strong organisational abilities
- Confidence to make phone calls, follow up customers and hold team members accountable
- Experience in construction, trades or property maintenance administration would be highly regarded
- Experience with ServiceM8, Xero and Microsoft 365 would be advantageous
- Able to work independently
- Help keep the business organised without constant direction from management
Administration in Melbourne employer: The Better Choice Company
The Better Choice Company is an exceptional employer that values organisation, reliability, and proactivity in its team members. With a supportive work culture that encourages independence and accountability, employees benefit from opportunities for professional growth within the dynamic fields of electrical and property services. Located in a vibrant community, we offer a collaborative environment where your contributions directly impact our success and customer satisfaction.
