The Balcony Garden has been designing planters since 2006. What started as one landscape designer's frustration with the pots available in Australia has grown into a brand found in homes, gardens and commercial projects across Australia and the US, with features in Vogue Living, Three Birds Renovations and Architectural Digest.
We design our own collections, and our Melbourne showroom is where customers come to see, touch and choose them in person.
The role
We're looking for a Showroom Manager for our flagship Melbourne showroom. You'll welcome customers, help them find the right pieces for their space, and make sure every visit and every order is handled with care. It's a hands-on role in a small team, so you'll get variety and real ownership.
What you'll do
Greet and assist showroom visitors, from homeowners to designers and landscapers specifying for projects
Advise on sizing, materials and finishes
Process sales and prepare quotes
Follow up enquiries by phone and email
Keep the showroom styled, clean and well merchandised
Coordinate deliveries and click-and-collect pickups with our warehouse team
About you
Experience in retail, hospitality or customer service, ideally in homewares, furniture, interiors or garden
You genuinely enjoy helping people and can read what a customer actually needs
An eye for design and pride in a well-presented space
Organised, reliable and comfortable using point-of-sale systems and email
An interest in plants, landscaping or interior design is a real plus
What we offer
Attractive salary and benefits
Staff discount on our collections
A small, supportive team where your work is noticed
How to apply
Click Apply and send us your resume along with a short note telling us why you'd be a great fit for The Balcony Garden. We're reviewing applications as they come in, so don't wait.
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Showroom Experience Lead in Melbourne employer: The Balcony Garden
The Balcony Garden is an exceptional employer, offering a unique opportunity for the Trade Partnerships Manager to thrive in a vibrant Melbourne showroom while fostering meaningful relationships with industry professionals. With a strong focus on design and craftsmanship, employees enjoy a collaborative work culture, competitive salary plus commission, and the autonomy to shape the trade business. Join a close-knit team that values creativity and innovation, making it an ideal place for personal and professional growth.
