Senior Case Manager, Student Safety and Wellbeing in Canberra

Senior Case Manager, Student Safety and Wellbeing in Canberra

Canberra Full-Time 121359 - 129772 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team supporting student safety and wellbeing, ensuring trauma-informed care.
  • Company: Join The Australian National University, a leader in higher education.
  • Benefits: Attractive salary package, 17% superannuation, and ongoing professional development.
  • Other info: Diverse team with a commitment to inclusion and equal opportunities.
  • Why this job: Make a real difference in students' lives and foster a safe, inclusive environment.
  • Qualifications: Qualifications in Social Work, Psychology or Counselling required; experience preferred.

The predicted salary is between 121359 - 129772 $ per year.

The Student Safety and Wellbeing team supports the health, safety and overall wellbeing of students. Case Managers operate from person-centred and trauma-informed practice frameworks, ensuring students are treated with dignity and respect and receive confidential services to empower them to make choices and connect with others. The team coordinates responses to student disclosures of sexual misconduct and other harmful behaviours and supports the university response to student critical incidents, with a goal to create a safe, inclusive, and supportive environment where all students feel heard and empowered to thrive.

You will hold relevant qualifications in Social Work, Psychology or Counselling, and have undertaken formal training and/or experience in supporting people affected by gender-based violence or willingness to undertake further training. Ideally, you bring experience leading a team of practitioners who support individuals affected by harmful behaviours, including sexual misconduct, gender-based violence, and who present with complex and sensitive needs.

In this role, you’ll guide staff working with a diverse student population. This includes students navigating issues such as cultural adjustment, isolation, academic pressure, financial stress, housing insecurity, visa-related concerns, and the unique challenges experienced by students. Your leadership will help ensure trauma-informed, culturally responsive, and student-centred care across the service. As part of our diverse Health and Wellbeing teams, you will help make a positive impact on the lives of students.

Responsibilities

  • Provide leadership to a team of practitioners supporting students affected by gender-based violence and other harmful behaviours, ensuring trauma-informed, culturally responsive, and student-centred care.
  • Coordinate responses to student disclosures and contribute to the university’s response to critical incidents.
  • Advise and support staff in complex cases, maintaining confidentiality and ethical practice.

Qualifications

  • Relevant qualifications in Social Work, Psychology or Counselling.
  • Formal training/experience in supporting people affected by gender-based violence or willingness to undertake further training.
  • Experience leading a team of practitioners in sensitive and complex student support contexts (preferred).

Application information

To apply for this role please visit the official ANU Jobs website to download the Position Description and Selection Criteria. Applications should include:

  • A statement addressing the selection criteria.
  • A current curriculum vitae (CV) including names and contact details of at least three referees.
  • Other documents, if required.

Applications which do not address the selection criteria will not be considered. Please note: The successful candidate must have rights to live and work in Australia and will be required to undergo a background check. An offer of employment is conditional on satisfactory results.

Contact and Diversity

For further information please contact Beatrice Hannah at Beatrice.hannah@anu.edu.au. The University actively encourages applications from Aboriginal and Torres Strait Islander people. ANU values diversity and inclusion and is committed to equal employment opportunities. Reasonable adjustment to apply for this role is available on request through the hiring manager.

Senior Case Manager, Student Safety and Wellbeing in Canberra employer: The Australian National University

The Australian National University (ANU) is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration within one of the world's leading universities. Employees benefit from comprehensive professional development opportunities, a commitment to diversity and inclusion, and a supportive environment that values the contributions of all staff members. Located in Canberra, ANU provides a stimulating atmosphere for those looking to make a meaningful impact in research funding administration.

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Contact Details:

The Australian National University Recruitment Team

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