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We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required
Why Choose Us? #J-18808-Ljbffr
Medical Services Administrator in Melbourne employer: The Altius Group
The Altius Group is an exceptional employer located in the vibrant suburb of Hawthorn East, Melbourne, offering a supportive work culture that prioritises employee growth and development. As a Booking Services Coordinator, you will thrive in an environment that values precision and customer focus, with opportunities for professional advancement and a commitment to work-life balance. Join a team that celebrates collaboration and innovation, making every day rewarding and meaningful.