CRM Specialist / CRM Administrator

Marketing Team Leader at The Alpha School System (TASS)

Are you a detail-driven problem-solver who loves making systems work smarter?

Do you thrive on bringing structure to data, untangling processes, and empowering teams through better CRM usage?

If you're ready to take ownership of a mission-critical platform in a purpose-driven environment, this role is for you.

Join The Alpha School System (TASS®), a leader in education technology, and help us transform the way we manage, understand, and engage with schools across Australia and beyond.

We are seeking a CRM Specialist/CRM Administrator to manage our Hub Spot ecosystem, enhance our operational processes, and ensure that our sales and marketing teams have the necessary tools, data, and automation to perform at their best.

This is not just a tech support role; it's your opportunity to shape how CRM drives efficiency, insight, and growth across the business.

About Us

TASS® is a Brisbane-based education technology company supporting independent schools with solutions in school management, student data, and educational analytics.

We're part of the Volaris Group, under Constellation Software Inc., a global leader with over 64,000 employees and more than USD $10 billion in revenue.

• The agility and innovation of a local team.
• The stability and development pathways of a global enterprise.
• A culture built on collaboration, curiosity, and continuous improvement.

Your Role

As our CRM Specialist / CRM Administrator, you will be the backbone of our CRM operations.

You will help us get the most out of Hub Spot, optimising data, streamlining processes, and supporting teams with insights and automation that drive performance.

Key Responsibilities

• Own, manage, and optimise our Hub Spot CRM across sales and marketing.
• Maintain CRM data quality, structure, segmentation, and governance.
• Design, build, and maintain automation workflows that enhance lead management, customer journeys, and team processes.
• Develop dashboards, reporting frameworks, and insights that support decision-making and drive accountability.
• Manage CRM integrations and collaborate with internal stakeholders to improve system usage and operational efficiency.
• Support digital initiatives by ensuring Hub Spot is configured for campaign execution, tracking, and performance measurement.
• What You'll Bring
• 2+ years' experience as a CRM Specialist, CRM Administrator, or Marketing Automation Specialist.
• Proficiency in Hub Spot (sales, marketing, automation, workflows, reporting).
• Advanced proficiency in Hub Spot including complex automation workflows, advanced reporting, and comprehensive platform management.
• Strong analytical thinking and structured problem-solving.
• Excellent multitasking and time management skills.
• Full working rights in Australia.
• Eligibility to obtain a Blue Card (Working with Children Check).
• Blue Card can be obtained following a successful job offer.
• Tertiary qualifications in Business, Marketing, Information Systems, Communications, or similar (highly regarded).
• Why You'll Love Working Here
• Flexible hybrid model (WFH + Office).
• Team social events and networking opportunities.
• Company-funded training and professional development.
• Supportive, high-performing team environment.
• A chance to meaningfully contribute to the future of Australian education technology.
• Seniority Level
• Entry level
• Employment Type
• Full-time
• Industries
• Software Development
• Location
• Brisbane, Queensland, Australia

Ready to Apply?

If you're ready to take the next step and want to join a company that values innovation, purpose, and continuous growth, we'd love to hear from you.

Please include a cover letter outlining your experience with CRM systems, especially Hub Spot, and why you're the right fit for this role, along with your resume.

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