A leading business software provider is seeking a Digital CSM - Retention Specialist in Sydney, Australia. You will manage customer retention through effective communication and strategies during US business hours. Ideal candidates have 3+ years of relevant experience, excellent problem-solving skills, and CRM proficiency. Enjoy a competitive salary, wellbeing days, and a supportive work environment.
SaaS Retention Strategist: Save Revenue & Delight Clients in Sydney employer: The Access Group
The Access Group is an exceptional employer that prioritises the growth and well-being of its employees, offering a blended approach to office working that fosters collaboration in a vibrant environment. With a strong commitment to professional development, employees are supported in their career progression through tailored success plans and opportunities for mentorship. The company champions a culture of inclusivity and diversity, ensuring that every team member can thrive while making a meaningful impact on customer experiences.
