At a Glance
- Tasks: Lead a friendly team, manage pharmacy operations, and enhance customer experiences.
- Company: 100% Australian-owned pharmacy group with a focus on holistic health.
- Benefits: Career development, supportive environment, and flexible start dates.
- Other info: Join a fun, inclusive culture with opportunities for growth.
- Why this job: Make a real difference in customer care while growing your leadership skills.
- Qualifications: Experience in pharmacy management and exceptional customer service skills.
The predicted salary is between 67500 - 82500 $ per year.
Mullein Pharmacy is seeking an experienced full time
Pharmacy Retail Manager who is customer, team and business focused, energetic and highly motivated to lead our friendly, supportive team in one of our stores in Springfield.
Who We Are
At Mullein Pharmacy, we recognise that our customers are key to our success.
As a 100% Australian-owned and operated pharmacy group, with stores across Brisbane, our team at Mullein Pharmacy strive to ensure our valued customers experience friendly service and professional care at every visit.
We offer a true, holistic approach to health and well-being: "Let's Make it Better!"
The Opportunities
Each Mullein Pharmacy offers a unique and diverse customer offer with a variety of services and a highly professional Pharmacist team. We are seeking an experienced
Pharmacy Retail Manager to compliment and support our various services and Pharmacist team, whilst being confident to lead a team of pharmacy assistants to achieve store sales and productivity goals.
The Retail Manager Role Responsibilities
- Management of the pharmacy efficiently, profitably, and ethically in accordance with the pharmacy's policies and procedures.
- Provide leadership and direction to our team.
- Work cohesively with the Pharmacists to achieve best patient / customer outcomes
- Stock monitoring and management.
- Maintain the control and application of systems to increase sales and productivity.
- Team Leadership: Roster management, team engagement and managing performance where required.
- Liaise with key stakeholders including pharmaceutical reps and the Head Office team.
- Contribute to the Mullein Group leadership team
- Actively plan and work toward achieving the store's KPI targets
- Prepare of monthly trading figures and a monthly report of pharmacy operations.
- Analyse financial reports and identify areas for cost savings or revenue growth.
- Maximise sales by ensuring that stock levels of the pharmacy are correct and that all stock is presented and well promoted.
- Monitor and manage the pharmacy's budget, including revenue, expenses, and profit margins.
We have the flexibility to work with the successful candidate to support commencement now, later in 2026 or in January 2027!
About you
We are looking for experienced Pharmacy Professionals in the position of
Full time Pharmacy Retail Manager who will thrive in a diverse and fast-paced environment and be committed to bringing ideas to life to support our business growth.
You will contribute to creating a positive, inclusive working environment and always providing an extraordinary customer experience.
To be successful in this role you will possess
- Exceptional customer care and customer service skills
- Certificate II or III in Community Pharmacy, or equivalent minimum experience
- Leadership capabilities where you are motivated and goal driven to drive your team forward.
- Proven ability to work together with Pharmacists to drive sales growth and increase foot traffic.
- A genuine, warm and engaging personality and ability to build rapport with others
- Positive attitude and outstanding communication
- Demonstrated initiative, time-management & flexibility
- Ability to prioritise and multi-task
- Strong work ethic, with excellent attention to detail
- Some flexibility with hours and working days.
- Australian citizenship or permanent residency required
In addition, we would love for you to have (although not essential)
- Dispensary inventory control and organisation
- Skills / training / experience in a variety of pharmacy service offers such as CPAP, Wholefoods, Compounding, Ear piercing
- Ability to manage rosters.
What we Offer
- Training and career development
- Opportunities to work within our growing pharmacy group, alongside leadership peers
- Friendly work environment with a loyal customer base
- Ongoing support from business leaders
- Inclusive, fun and diverse company culture
Only successful candidates will be contacted.
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Pharmacy Retail Manager employer: TFG Enterprises Pty Ltd
Mullein Pharmacy is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for a Pharmacy Retail Manager to thrive. With a commitment to employee growth through training and career development opportunities, our team enjoys a friendly environment while serving a loyal customer base in Springfield. Join us to lead a motivated team and contribute to our holistic approach to health and well-being, ensuring every customer experiences professional care and friendly service.
