Night Front Office Leader: Guest Experience & Overnight Ops in Melbourne

Night Front Office Leader: Guest Experience & Overnight Ops in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Lead the front office team and ensure exceptional guest experiences overnight.
  • Company: Join TFE Hotels, a leader in hospitality with a focus on guest satisfaction.
  • Benefits: Competitive pay, career growth opportunities, and a dynamic work environment.
  • Other info: Collaborative atmosphere with opportunities to work across departments.
  • Why this job: Make a real impact on guest experiences while developing your leadership skills.
  • Qualifications: Strong leadership skills and experience in hospitality or customer service.

TFE Hotels is seeking a Night Manager for the Adina Hotel Melbourne Southbank to lead the Front Office with a focus on delivering exceptional guest experiences and strong operational performance.

You will manage overnight operations, coach front office team members, handle complex guest enquiries and service recovery, and ensure safety, compliance and consistency across the property.

This role requires visible leadership, calm decision-making and the ability to collaborate across departments.

Night Front Office Leader: Guest Experience & Overnight Ops in Melbourne employer: TFE Hotels Group

At Adina Sydney Darling Harbour, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work culture. Our commitment to employee growth is evident through career progression opportunities within our expanding hospitality group, alongside access to learning and development resources. Located in one of Sydney's most vibrant waterfront areas, you will have the chance to make a genuine impact on a flagship property while enjoying hotel and accommodation discounts across the TFE Hotels network.

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Contact Details:

TFE Hotels Group Recruitment Team

We think you need these skills to ace Night Front Office Leader: Guest Experience & Overnight Ops in Melbourne

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Leadership Skills
Customer Service
Time Management