Aviation Customer Service Leader in Perth

Aviation Customer Service Leader in Perth

Perth Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer service efforts and maintain strong relationships with clients in the aviation sector.
  • Company: Textron Aviation, a leader in the aviation industry, located in Perth's Jandakot Service Centre.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Join a passionate team dedicated to excellence in aviation services.
  • Why this job: Be the go-to person for customers and make a real difference in their aviation experience.
  • Qualifications: Experience in customer service management and strong communication skills.

The predicted salary is between 63000 - 77000 $ per year.

Textron Aviation in Perth's Jandakot Service Centre is seeking an experienced Customer Service Manager to support the West Coast region.

You will be the main point of contact for customers and for less tenured CSMs, coordinating with the Service Center Team to maintain strong customer relationships.

You will respond to inquiries, oversee maintenance scheduling, upsell value-added programs, and ensure safety and proper invoicing.

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Aviation Customer Service Leader in Perth employer: Textron

Textron Specialized Vehicles is an exceptional employer, offering a dynamic work environment in Ipswich, Suffolk, where innovation meets tradition in the manufacturing of high-quality turf-care equipment. Employees enjoy a strong work-life balance with every other Friday off, 30 days of annual leave, and access to comprehensive training through Textron University, fostering both personal and professional growth. With competitive pay, enhanced pension plans, and unique perks like onsite sports facilities, joining our team means being part of a forward-thinking company that values its people and their contributions.

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Contact Details:

Textron Recruitment Team

We think you need these skills to ace Aviation Customer Service Leader in Perth

Customer Relationship Management
Communication Skills
Problem-Solving Skills
Maintenance Scheduling
Sales Skills
Safety Compliance
Invoicing Accuracy