Aviation Customer Experience Manager

Aviation Customer Experience Manager

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer service for aircraft maintenance and coordinate with the maintenance team.
  • Company: Textron Aviation Australia, a leader in aviation services.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Join a passionate team in a thriving aviation hub.
  • Why this job: Be the key contact for customers and enhance their aviation experience.
  • Qualifications: Bachelor’s degree in Aviation and experience in maintenance or service roles.

The predicted salary is between 63000 - 77000 $ per year.

Textron Aviation Australia is seeking a Customer Service Manager for the Jandakot Service Centre in Perth.

You will be the main customer contact, coordinating aircraft issues, approvals, and service delivery with the maintenance team.

The role requires excellent communication, strong customer relationships, and a background in aircraft maintenance.

A Bachelor’s degree in Aviation or related field is preferred, with several years of experience in maintenance or service environments.

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Aviation Customer Experience Manager employer: TEXTRON AVIATION AUSTRALIA PTY LTD

Textron Aviation Australia is an exceptional employer, offering a dynamic work environment at the Jandakot Service Centre in Perth. With a strong focus on employee development and a culture that values teamwork and communication, you will have ample opportunities for growth while making a meaningful impact in the aviation industry. Enjoy competitive benefits and the chance to work alongside passionate professionals dedicated to delivering outstanding customer service.

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Contact Details:

TEXTRON AVIATION AUSTRALIA PTY LTD Recruitment Team

We think you need these skills to ace Aviation Customer Experience Manager

Customer Service Management
Communication Skills
Relationship Building
Aircraft Maintenance Knowledge
Coordination Skills
Service Delivery Management
Problem-Solving Skills