We are looking for an experienced ServiceNow Architect to design, develop, and implement scalable ServiceNow solutions aligned with business requirements.
Experience: 10+ Years
Location: Sydney / Melbourne
Notice Period: Immediate / 30 Days
Hello All,
Greetings from Tesslogs,
We are looking for an experienced ServiceNow Architect to design, develop, and implement scalable ServiceNow solutions aligned with business requirements.
Experience: 10+ Years
Location: Sydney / Melbourne
Notice Period: Immediate / 30 Days
Key Responsibilities
- Design and define end-to-end ServiceNow architecture, focusing on IT Service Management (ITSM).
- Lead the implementation and configuration of ITSM modules, including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and Service Catalog.
- Translate business requirements into scalable technical solutions and architectural designs.
- Provide technical leadership and architectural guidance to ServiceNow developers and implementation teams.
- Oversee platform customization using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Design and implement integrations between ServiceNow and external systems using REST APIs, SOAP APIs, and IntegrationHub.
- Ensure adherence to ServiceNow best practices, security standards, performance optimization, and platform governance.
- Review technical designs, development deliverables, and code quality.
- Collaborate with business stakeholders, process owners, and technical teams to drive ITSM transformation.
- Support platform upgrades, enhancements, troubleshooting, and continuous improvement initiatives.
Required Technical Skills
- Strong experience in ServiceNow architecture and ITSM implementations.
- In-depth knowledge of ServiceNow ITSM modules and workflows.
- Expertise in ServiceNow scripting using JavaScript.
- Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
- Experience with REST/SOAP integrations, IntegrationHub, and third-party system integrations.
- Knowledge of ServiceNow data models, CMDB, platform security, access controls, and performance optimization.
- Experience with solution design, technical documentation, and architectural governance.
- Strong understanding of ITIL processes and IT Service Management best practices.
Best Regards,
Jahnavi R
***email_hidden***
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ServiceNow Architect in Sydney employer: Tesslogs IT Solutions
Join our dynamic team in Sydney as a Selenium C# Automation (SDET) and experience a vibrant work culture that fosters collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions are valued. With a focus on employee development and a commitment to excellence, this role provides a meaningful chance to advance your career in the tech industry.
