Tes is seeking an experienced Product Support Manager to lead a high-performing team across APAC and EMEA. You will partner with Product and Engineering to deliver a world-class support experience, driving continuous improvement and customer success.
You will coach Product Support Specialists, manage complex escalations and collaborate with Customer Success and Sales to maximise value from Tes solutions, shaping product improvements through customer insights.
Product Support Leader: Drive Customer Success & Product Impact employer: Tes
Tes is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the EdTech sector. As the Head of Customer Success, you'll have the opportunity to lead transformative initiatives while working alongside passionate professionals dedicated to empowering educators and enhancing learning experiences. With a strong focus on employee growth and development, Tes provides a supportive environment where your contributions directly impact schools and students across ANZ.
