Tes is seeking an experienced Product Support Manager to lead a high-performing team across APAC and EMEA. You will partner with Product and Engineering to drive service excellence and customer success, turning insights into product improvements and building trusted experts within your team.
You will coach a team of 5–16 specialists, manage escalations, and optimize support operations while aligning with company goals. This is a strategic leadership role in a fast-paced EdTech environment.
Global Product Support Manager - Education Tech employer: Tes Global
Teach Starter, as part of Tes, is an exceptional employer that values creativity and collaboration in a supportive work environment. With a strong focus on professional development, employees are encouraged to grow their skills while contributing to meaningful educational resources for young learners. Located in a vibrant community, the company offers a unique opportunity to make a significant impact on early literacy education in Australia.
