Casual Online Administration and Sales Assistant

Casual Online Administration and Sales Assistant

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist customers online and via phone, helping them find the best camping gear for their adventures.
  • Company: Join Tentworld, a family-owned business passionate about camping since 1968.
  • Benefits: Access to top camping gear, friendly team, and a fun work environment.
  • Other info: Great career growth opportunities in a modern, tech-savvy workplace.
  • Why this job: Be part of a supportive team that helps customers plan their dream holidays.
  • Qualifications: 2+ years in administration, strong customer service skills, and a love for the outdoors.

The predicted salary is between 49500 - 60500 $ per year.

Casual Online Administration and Sales Assistant | Tentworld Toowoomba HQ

Why work at Tentworld?

Tentworld is a National retail chain with fifteen locations including a very successful online outlet.

Being an independently-owned, family managed business you can enjoy the pace of a big business but enjoy the additional challenges, support and opportunities that arise from a small business environment.

We are passionate about providing quality gear, honest service and competitive pricing.

Tentworld has been family owned and operated since 1968.

Tentworld fosters a friendly work environment free from any kind of discrimination, that is both supportive and encouraging.

Benefits you will enjoy

  • Enjoy access to the best camping gear. We use and love the gear we sell!
  • We have happy customers - our customers are planning holidays and they want our help!!

They enjoy buying and using our gear.

We aren’t just selling products, we are selling holidays!

  • Friendly and respectful team mates - with happy customers and pleasant experiences comes happy teammates.
  • Fun and engaging environment - with such a diverse customer base, and the many holiday experiences our customers plan, no two customers are alike.
  • We love new gear, and we pride ourselves on being able to offer our customers thousands of new items every year.

We get excited about new gear, new product knowledge, and being able to offer those new products to our customers.

  • We only stock the best camping gear in Australia selected by our very experienced camping specialist team. We are not franchised and we are Australian owned and operated.

At Tentworld, we pride ourselves on being a modern business, using the latest technology in daily operations.

We have a strong history of nurturing talent and promoting from within.

We are seeking an experienced, skilled, approachable, retail professional to join our team as a Casual Online Administration & Sales Assistant for our Toowoomba Online store.

About the position

Tentworld Online Sales Team in Harristown requires the assistance of Online Sales and Administration Consultant in the contact centre to communicate with customers via telephone, email and other channels.

You will be comfortable using all the above media to help people find solutions to go on holidays.

Phone is the primary point of contact for most customers and as such we require phone friendly people for this position.

  • This is a fantastic opportunity for anyone with the following qualities:
  • Minimum of two years experience in an administration based role
  • Average typing speed of 45WPM - will be tested
  • Ability to operate complex computer software across 2 screens simultaneously
  • You will have exceptional customer service skills
  • Call Centre experience or high volume call taking experience highly preferred
  • Applicants should have an interest in camping and the outdoors
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Casual Online Administration and Sales Assistant employer: Tentworld

Tentworld Burleigh is an exceptional employer that combines the benefits of a large retail chain with the personal touch of a family-owned business. With a supportive and friendly work culture, employees enjoy access to top-quality camping gear and the opportunity to engage with happy customers planning their adventures. The company prioritises employee growth, fostering talent from within and creating a fun, dynamic environment where no two days are the same.

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Contact Details:

Tentworld Recruitment Team

We think you need these skills to ace Casual Online Administration and Sales Assistant

Customer Service Skills
Administration Skills
Typing Speed of 45WPM
Call Centre Experience
Multi-Screen Computer Operation
Communication Skills
Problem-Solving Skills