Tenterfield Shire Council is establishing a talent pool of versatile Administration and Customer Service Officers to step into short-term, casual, and on-call vacancies across our departments. You'll be the friendly face and voice of Council, delivering accurate and efficient clerical, reception, and administrative support.
- Provide quality frontline customer service and handle face-to-face and telephone enquiries professionally and courteously.
- Receipt EFTPOS, direct deposit, Post Billpay, Bpay, and credit card payments, balancing and reconciling daily.
- Register companion animals and maintain the online register while setting up Council rooms for meetings.
- Prepare correspondence, reports, and forms, and undertake photocopying, scanning, collating, binding, and laminating.
- Process outgoing mail, assist with daily Post Office runs, banking reconciliations, and administrative support across departments.
What You Need
- Certificate III in Business or Administration, or prior experience in customer service and administrative support.
- Demonstrated experience in cash handling and proficiency in Outlook, Word, Excel, and database applications.
- Ability to coordinate tasks, set priorities, and work to timelines in a pressured environment with sound problem-solving skills.
- Well-developed oral and written communication skills to relate to people from diverse social and cultural backgrounds.
- A current Class C Australian Driver's Licence (previous Local Government experience is highly regarded).
What You Will Get from Tenterfield Shire Council
- Hourly rate of $35.73 – $40.48, plus 25% casual loading and 12% superannuation.
- The flexibility of casual work with hours negotiated around your availability.
- The variety of working across different Council departments and teams.
- The opportunity to build your skills and experience within Local Government.
- A great way to get your foot in the door with a supportive, community-focused employer.
About Tenterfield Shire Council
At Tenterfield Shire Council, our mission is to showcase "quality nature, quality heritage and quality lifestyle" through collaborative community initiatives. We are a close-knit team that cultivates a community spirit, equal opportunities, and access to all services.
Administration & Customer Service Officer in Tenterfield employer: TENTERFIELD SHIRE COUNCIL
Tenterfield Shire Council is an exceptional employer that values both community and employee development, offering a supportive work culture where you can thrive in your role as a Foreperson. With benefits like a 9-day fortnight, generous leave entitlements, and access to health and wellbeing programs, you'll find a fulfilling balance between work and life in the beautiful New England region. Join us to make a meaningful impact on local infrastructure while enjoying opportunities for personal and professional growth.
