Join Australia's number one online furniture and homewares retailer and play a pivotal role in strengthening and growing our B2B partnerships. As a Key Account Manager, you will focus on developing strategic accounts, ensuring clients receive exceptional service while driving long-term revenue growth through deeper collaboration.
What You'll Do
- Manage and grow a portfolio of key business accounts, driving retention and expansion
- Partner with clients to understand their goals and deliver tailored solutions
- Demonstrate strong negotiation skills and business acumen in pursuing upsell and cross-sell opportunities for strategic sales
- Collaborate with internal and offshore teams to deliver seamless service, accurate quotes, invoices, and account support
- Proactively gather client feedback, resolve issues, and enhance the customer experience
- Leverage sales data and account insights to uncover new business opportunities
What You'll Bring
- Proven sales experience within the building, interior design, or furniture industries (e.g., showroom sales, bathroom/flooring/tapware specialists, commercial furniture, or interior designers with sales backgrounds)
- Demonstrated ability to read and interpret floor plans and technical layouts.
- Experience in the Commercial Furniture industry highly regarded
- Excellent ability to influence and partner with stakeholders at all levels, including C-suite
- Strong business acumen, negotiation skills, and a client-first approach
- Confidence in using CRM systems (e.g Salesforce) and reporting on client metrics
- Outstanding communication and presentation skills
Why Join Us
- Work with Australia's leading online furniture and homewares retailer
- Focus on strengthening trusted client partnerships - not cold calling
- Be part of an innovative and fast-growing B2B division
- Hybrid working arrangements - WFH Monday's & Friday's
- Supportive culture that values adaptability, teamwork, and customer success
- Thursday happy hour in our games room (yes, pool table and old-school arcade games)
- Catered lunches three days a week + subsidised barista coffee
- Paid birthday leave + parental leave
- Daily mindfulness practice
- Staff discounts across our entire range
- A culture that's ambitious, grounded, and always evolving
Key Account Manager - Furniture Sales in Sydney employer: Temple and Webster
At Temple & Webster, we pride ourselves on being an exceptional employer that fosters creativity and innovation in a vibrant work environment. Our hybrid working model allows for flexibility, while our commitment to employee growth is evident through access to cutting-edge AI tools and continuous feedback on creative work. With generous benefits like exclusive discounts, catered lunches, and a supportive culture that celebrates both personal and professional milestones, we empower our team to thrive and make a meaningful impact in the world of homewares and furniture.
