At a Glance
- Tasks: Lead technical ownership of observability and event management across complex enterprise environments.
- Company: Join a leading tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to mentor and uplift engineering capabilities.
- Why this job: Make a real impact by shaping the future of observability and automation.
- Qualifications: Deep expertise in observability and strong problem-solving skills required.
The predicted salary is between 72000 - 88000 $ per year.
Working across Engineering, Operations, Product, Architecture, Security, business stakeholders and technology partners, you’ll take end-to-end technical ownership of complex outcomes and help evolve our observability capabilities through automation and intelligent operations.
What you’ll do:
- Provide senior technical and solution architecture leadership across enterprise observability, monitoring, alarm and event management, discovery and configuration management.
- Lead complex technical investigations and root-cause analysis across applications, platforms, integrations and infrastructure.
- Shape technical designs and platform roadmaps, ensuring solutions are scalable, secure, resilient and aligned with enterprise architecture standards.
- Take end-to-end technical ownership of initiatives from concept and design through implementation and operational acceptance, actively managing risks, dependencies and delivery impediments.
- Lead platform lifecycle, upgrades, resilience improvements, technical-debt reduction and modernisation across cloud, on-premises and containerised environments.
- Apply automation, orchestration, intelligent event correlation and Artificial Intelligence for IT Operations (AIOps) to improve observability and operational outcomes.
- Provide authoritative technical leadership during complex production incidents and turn lessons learnt into sustainable engineering improvements.
- Influence senior stakeholders and technology partners to align decisions and deliver complex technical outcomes.
- Strengthen Telstra-owned capability through architectural governance, reusable engineering practices, documentation, mentoring and knowledge transfer.
About you:
You’re an experienced engineer or technical specialist who can operate as a trusted technical authority in complex enterprise environments. You’ll bring:
- Deep expertise in enterprise observability, monitoring, alarm and event management.
- Advanced engineering and troubleshooting capability across complex, distributed production environments.
- Experience in technical architecture, solution design, platform lifecycle management and operational resilience.
- Demonstrated ability to lead complex technical problems from root-cause analysis through to sustainable resolution.
- End-to-end ownership of significant engineering or technology initiatives, including technical risks, dependencies and operational acceptance.
- Strong capability in software or platform engineering, systems integration and production environments.
- The ability to translate complex engineering challenges into clear options, recommendations and outcomes.
- Strong stakeholder influence, including credibility with senior technical and business stakeholders.
- A track record of mentoring engineers, sharing specialist expertise and uplifting capability in others.
Highly regarded:
- OpenText Operations Bridge Manager, Operations Orchestration, UCMDB, Discovery, Optic, AIOM, or comparable enterprise observability technologies.
- Kubernetes and containerised production environments, across cloud and on-premises infrastructure.
- Automation, orchestration, AIOps, AI/ML or intelligent event correlation applied to operational use cases.
- Configuration management and discovery platforms.
- Working with multi-domain networks and engineering teams on complex technical issues.
- Major incident, problem management or production engineering environments.
Senior Domain Expert – Observability, Alarm & Event Management in Sydney employer: Telstra
Telstra Retail is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork in the bustling Morayfield area. With flexible hours, employees enjoy a healthy work-life balance while having access to ongoing training and development opportunities that foster personal and professional growth. Join us to be part of a supportive team that values your contributions and encourages you to thrive in a dynamic retail environment.
