At a Glance
- Tasks: Analyse customer behaviour and develop KPI frameworks to enhance digital performance.
- Company: Join Telstra, a leader in digital transformation and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Be part of a dynamic team driving Telstra's digital evolution.
- Why this job: Make a real impact on customer experiences through data-driven insights.
- Qualifications: Strong analytical skills and experience in stakeholder engagement required.
The predicted salary is between 50715 - 61985 $ per year.
Telstra is seeking a Digital Success Analyst to drive improvements in digital performance, customer experience and operational efficiency through data-led insights and measurement.
You will analyse customer behaviour, develop KPI frameworks and dashboards, and partner with cross‐functional teams to optimise digital experiences and containment outcomes as Telstra undergoes its digital transformation.
The role requires strong analytical skills, stakeholder engagement, and experience with analytics.
Digital Performance & Experience Analyst in Sydney employer: Telstra
Telstra Retail is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork in the bustling Morayfield area. With flexible hours, employees enjoy a healthy work-life balance while having access to ongoing training and development opportunities that foster personal and professional growth. Join us to be part of a supportive team that values your contributions and encourages you to thrive in a dynamic retail environment.
