A major telecommunications company is seeking a Senior Lead - Incident Manager to oversee incident management processes. The successful candidate will have at least 5 years of experience in Incident Management and strong technical insights into IP Networking. The role involves leading a team in a 24x7 environment, managing customer incidents, and developing strategic improvements. This position offers flexibility and is critical for maintaining customer service excellence across the network.
Senior Incident & Network Operations Lead in Melbourne employer: Telstra
Telstra Retail is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork in the bustling Morayfield area. With flexible hours, employees enjoy a healthy work-life balance while having access to ongoing training and development opportunities that foster personal and professional growth. Join us to be part of a supportive team that values your contributions and encourages you to thrive in a dynamic retail environment.
