At a Glance
- Tasks: Deliver exceptional customer experiences and help customers find the right tech solutions.
- Company: Join Telstra, an iconic Aussie brand connecting Australians for generations.
- Benefits: Enjoy 30% off services, flexible hours, and extensive training opportunities.
- Other info: Diverse and inclusive team where everyone's unique perspective is valued.
- Why this job: Make a meaningful impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for learning; experience is a plus.
- Employment Type
- Permanent
- Closing Date
- Job Title
- Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
- Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations.
You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
Opportunities available across these locations
- ECHUCA
- MILDURA
- BROKEN HILL
- SHEPPARTON
- SHEPPARTON MARKET PLACE
- SWAN HILL
- ALBURY
- WANGARATTA
- WODONGA
- What You'll
Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave
Options: Take advantage of 16 weeksof paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability topurchaseup to 4 weeks ofadditionalleave.
- Training & Career
- Growth
Opportunities: Access over 17,000 learning programs with Linked In Learning, anddevelop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave— do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For?
- Great Communication Skills: You'rea naturalat connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You'remotivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You'reeager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe'llteach you the rest!
Join Us at Telstra Retail
When you become part of the Telstra team, you'rejoining a brand that celebrates diversity and inclusion.
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
Wecan'twait to see whatyou'llbring to our team!
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) in Albury employer: Telstra
Telstra Retail is an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and teamwork in the bustling Morayfield area. With flexible hours, employees enjoy a healthy work-life balance while having access to ongoing training and development opportunities that foster personal and professional growth. Join us to be part of a supportive team that values your contributions and encourages you to thrive in a dynamic retail environment.
